Frequently Asked Questions
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Request an icon
To request new icon, please set up an account. It's quick, easy, and free - no credit card required!
What styles of icons are provided?
The requested icons will be delivered in all available styles under specified family name.
Wired Family: Outline, Lineal, Flat and Gradient
System Family: Regular and Solid
When will you provide the icons I requested?
Our standard delivery time for requested icons is 6 months, but we can expedite the process to deliver within a two weeks upon request.
How does speeding up icon design work?
If you select the "Speed up the delivery process" checkbox, we will contact you within 5 business days to finalize the transaction.
After approving your custom icon request, we will issue a proforma invoice that can be paid via wire transfer or PayPal.
As soon as the payment is made, we will start working on the icons that you have requested.
The process of collaboration
Design work: We use your icon request information to develop a primary style icon (Wired Outline or System Regular).
Learn more about icon stylesAnimation work: Once the design is approved, we will proceed with animation. Each icon will come with three primary animations: "in," "hover," and "loop." If you need more animations or specific styles, please mention them in the icon request description. Please be aware that additional design work for "morph" animations may come with an extra cost. Learn more about animation
Delivery: Once the animation is approved, we will upload the final file to our main library for download by you and other users.
Extra:
- It may take up to 10 business days to deliver, depending on the number of icons issued.
- Two revision rounds on each collaboration step for the each icon request
Where can I view and vote on all requested icons?
We are currently working on developing a voting system to enhance your experience of requesting icons. Until then, kindly use the form provided on the left to issue new icon requests. Rest assured, we give priority to the icons that have been requested multiple times.